Privacy Policy
Effective Date: 28 May 2026
Hotel Maurya Patna – Bihar Hotels Limited
At Hotel Maurya Patna (“Hotel Maurya”, “we”, “our”, or “us”), operated by Bihar Hotels Limited, we are committed to protecting the privacy and security of our guests, visitors, and website users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, submit inquiries, make reservations, or interact with us through online forms and advertisements.
By using our website, you consent to the practices described in this Privacy Policy.
- 1. Information We Collect
We may collect the following types of information:
Personal Information
– Full Name
– Email Address
– Mobile Number
– Address
– Booking Details
– Event or Reservation Information
Automatically Collected Information
When you visit our website, we may automatically collect:
– IP Address
– Browser Type
– Device Information
– Website Usage Data
– Cookies and Tracking Information
- 2. How We Use Your Information
We use the collected information for purposes including:
– Processing hotel reservations and inquiries
– Responding to customer requests
– Providing hospitality services
– Sending booking confirmations and updates
– Improving website functionality and customer experience
– Marketing, promotions, and advertising campaigns
– Compliance with legal obligations
- 3. Google Ads & Lead Forms
- When you submit information through our Google Ads lead forms or website forms, your information may be used by Hotel Maurya Patna to:
– Contact you regarding bookings, events, offers, or hospitality services
– Provide customer support
– Share promotional communications, where permitted by law
– We do not sell your personal information to third parties.
By submitting any form on our website or Google Ads lead forms, you consent to being contacted by Hotel Maurya Patna through phone calls, SMS, WhatsApp, or email regarding bookings, events, and hospitality services.
- 4. Sharing of Information
We may share your information with:
– Authorized employees and service providers
– Payment processing partners
– Government or legal authorities when required by law
– Marketing and analytics providers assisting our business operations
– All such parties are expected to maintain confidentiality and security of your information.
- 5. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
– Enhance website performance
– Understand visitor behavior
– Improve user experience
– Support advertising and analytics services
– Users may disable cookies through their browser settings.
- 6. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, misuse, or alteration.
However, while we strive to protect your information, no method of transmission over the Internet is completely secure.
- 7. Third-Party Links
– Our website may contain links to third-party websites. We are not responsible for the privacy practices, policies, or content of such external websites.
- 8. Your Rights
You may request:
– Access to your personal information
– Correction of inaccurate information
– Deletion of your information, subject to applicable laws
– Withdrawal of marketing communications
– To exercise these rights, please contact us using the details below.
We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by applicable law.
- 9. Contact Information
Hotel Maurya Patna
Bihar Hotels Limited
South Gandhi Maidan, Patna – 800001, Bihar, India
Email: [email protected]
Phone: +91-9204757243
Website: https://www.maurya.com
- 10. Updates to this Privacy Policy
– Hotel Maurya Patna reserves the right to modify or update this Privacy Policy at any time without prior notice. Updated versions will be posted on this page with the revised effective date.
- 11. Governing Law
– This Privacy Policy shall be governed by and interpreted in accordance with the laws of India. Any disputes arising in connection with this Policy shall be subject to the jurisdiction of the courts located in Patna, Bihar.
- 12. Advertising & Marketing
– We may use customer information submitted through Google Ads lead forms or website inquiry forms to respond to event, wedding, reservation, and hospitality-related inquiries and promotional communications.