Feed back Form
We like to hear from our Guests
- If you have stayed at Hotel Maurya-Patna recently, please tell us what you thought of your visit.Your comments will help us improve our services.
Your Details
1.
Title
Mr.
Mrs.
Ms.
Dr.
Mr./s
Dr./s
2.
Name*
3.
Date of stay or date of departure
Date
01
02
03
04
05
06
07
08
09
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
Month
January
February
March
April
May
June
July
August
September
October
November
December
Year
2005
2006
2007
2008
2009
2010
4.
Purpose of your visit
Business
Leisure
Business & Leisure
Meeting/Conference
5.
How likely are you to
Very Likely
Somewhat Likely
Somewhat Unlikely
Return to this hotel if you are in the same area
again Single Room
Recommend this hotel to a friend or colleague planning
to visit the area?
Stay at Hotel Maurya-Patna again?
6.
How Satisfied are you with....
(Rate your experience on a scale from 1 to 10 with 10 being Outstanding & 1 being unacceptable.)
Your Overall Experience
The value for the price paid
10
9
8
7
6
5
4
3
2
1
Cleanliness & maintenance of the hotel
10
9
8
7
6
5
4
3
2
1
Staff courteousness
10
9
8
7
6
5
4
3
2
1
Knowledge of staff
10
9
8
7
6
5
4
3
2
1
Check-In
Accuracy of reservation
10
9
8
7
6
5
4
3
2
1
Efficiency of check-in
10
9
8
7
6
5
4
3
2
1
Guest Room
Size of room
10
9
8
7
6
5
4
3
2
1
Comfort of bed
10
9
8
7
6
5
4
3
2
1
Room décor & furnishings
10
9
8
7
6
5
4
3
2
1
Facilities in the room
10
9
8
7
6
5
4
3
2
1
Cleanliness of room
10
9
8
7
6
5
4
3
2
1
Room amenities
10
9
8
7
6
5
4
3
2
1
cleanliness of bathroom
10
9
8
7
6
5
4
3
2
1
Maintenance of room
10
9
8
7
6
5
4
3
2
1
Food & Dining
Food quality
10
9
8
7
6
5
4
3
2
1
Room service efficiency
10
9
8
7
6
5
4
3
2
1
Efficiency in a restaurant
10
9
8
7
6
5
4
3
2
1
Check Out
Efficiency of departure process
10
9
8
7
6
5
4
3
2
1
Accuracy of bill
10
9
8
7
6
5
4
3
2
1
Hotel Services
Helpfulness of bell service
10
9
8
7
6
5
4
3
2
1
Hotel security
10
9
8
7
6
5
4
3
2
1
7.
Please mark any problem you experienced during your stay.
(Mark all that apply)
No Reservation
Reservation Rate
Room Readiness
Check-In
Room Assignment
Air Conditioner/ Heater
Room Cleanliness
Food/ Beverage Quality
Room Maintenance
Other
Food/ Beverage Service
8.
Did you contact anyone in the hotel to resolve your problem?
Yes
No
9.
Was the problem resolved to your satisfaction?
Yes
No
10.
Additional Comments
11.
Personal Message
From
Reply E-mail
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